DELIVERY INFORMATION

For the purposes of this online store, Rip Curl is an online retailer and delivers nationwide. In the case of the courier service, it is deemed that the shipment is delivered to the address, not the person. i.e. If the person is not available it can be left with anyone at that address e.g. security, staff, reception, etc.

• Rip Curl will need a street address for door-to-door deliveries (no PO Boxes).
• It is mandatory to leave a telephone or mobile number for us to contact you during delivery hours.
• All goods in transit are not insured. Please note that a minimum total order value of R800 will be required in order to qualify for free shipping.
• Shipping costs R110 for Standard Shipping (Usually around 7-10 working days to deliver to main areas)
• In peak trading periods or where item/s in your Order are not available and need to be sourced from another fulfilment location, this may result in delays in fulfilment.
• All orders are shipped using secure packaging.
• No orders are shipped on weekends or public holidays.
• Shipments are undertaken by DSV.
• Tracking of orders through the DSV website. (http://clientzone.za.dsv.com/trackandtrace) or Call 0861 80 30 80
• Automated SMS notifications confirming the delivery schedule and shipment number will be sent to the mobile number entered when completing the order.

For order enquiries please contact us